Troubleshooting & Support
The overlay isn't showing during my game
If the in-game overlay isn't appearing:
- Check that the overlay is enabled. if it's disabled, you'll see a banner in Counterwatch with an "Enable" button. Click it, then restart your game.
- Try Borderless Windowed mode. the overlay works best in Borderless Windowed. Exclusive Fullscreen may prevent it from appearing.
- Restart the game. after enabling the overlay or changing window mode, a game restart is required.
If you still don't see the overlay after these steps, try enabling it manually: Overwolf Settings → Overlay & Hotkeys → find your game → enable the toggle.
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See all 59 questions or ask on our Discord.
See Counterwatch in-game
The fastest way to understand the app is to run it. Free on Windows, works alongside Overwatch and Marvel Rivals.
- Deeper stats - personal win rates, your Impact on every hero, and match history beyond what's shown here
- Live match data - real-time counter suggestions and win chance as heroes are picked
- Performance tracking - an Impact rating for every session, match and hero, read against the typical player at your rank
- In-game overlay - match roster, hero swaps, and counter picks right on your screen