Troubleshooting & Support
How can I get help or support?
Always happy to help! Whether you have questions, problems, feedback, suggestions or anything else, don't hesitate to get in touch! Before you ask: no, there are no stupid questions!
To get in touch, use one of these options:
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Submit a support ticket down below
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Join the Discord and ask another community member or submit a ticket to reach support
More on Troubleshooting & Support
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- What if Counterwatch doesn't improve my skill?
- Why isn't Counterwatch detecting my matches?
- The overlay isn't showing during my game
- My Discord status isn't showing
See all 59 questions or ask on our Discord.
See Counterwatch in-game
The fastest way to understand the app is to run it. Free on Windows, works alongside Overwatch and Marvel Rivals.
- Deeper stats - personal win rates, your Impact on every hero, and match history beyond what's shown here
- Live match data - real-time counter suggestions and win chance as heroes are picked
- Performance tracking - an Impact rating for every session, match and hero, read against the typical player at your rank
- In-game overlay - match roster, hero swaps, and counter picks right on your screen