Data & Sync
Why does it say "Syncing" for a long time?
Normally sync finishes in seconds. Counterwatch uploads each match right after you play it, so there is rarely a backlog to work through.
The exception is a first sign-in on an account that already carries a lot of history, where everything transfers at once. It runs in the background and you can keep using the app while it does.
If the unsynced match count is not falling at all, that is a stuck sync rather than a slow one. Check your internet connection first.
More on Data & Sync
- What does syncing do?
- Can Counterwatch track matches from before I installed it?
- What data gets synced to the cloud?
- What do the different sync icons mean?
- Can I force a sync?
- Why does sync keep retrying?
- What does "X matches not yet synced" mean?
- What features work when I'm offline?
- How do I know if I'm offline?
- Will I lose match data if my connection drops?
- Why does the app say I'm offline when I have internet?
- What happens to my data when I come back online?
- Can I export my match history?
- Where is my Counterwatch data stored on my PC?
See all 59 questions or ask on our Discord.
See Counterwatch in-game
The fastest way to understand the app is to run it. Free on Windows, works alongside Overwatch and Marvel Rivals.
- Deeper stats - personal win rates, your Impact on every hero, and match history beyond what's shown here
- Live match data - real-time counter suggestions and win chance as heroes are picked
- Performance tracking - an Impact rating for every session, match and hero, read against the typical player at your rank
- In-game overlay - match roster, hero swaps, and counter picks right on your screen