Counterwatch V2 Beta 21

Disconnected players now stay visible in competitive modes, the app surfaces connection issues with troubleshooting steps, and teammate abandon matches are properly saved as defeats. This update also adds per-game scoreboard hotkeys, an "On Hold" status for support tickets, and 8 new Marvel Rivals team colors.

New Features

Disconnected Player Visibility

Roster & Scoreboard: In competitive and ranked modes, disconnected players now stay visible with their team instead of disappearing. A Wi-Fi icon and dimmed appearance indicate who disconnected and what hero they were playing.
Players Window: Disconnected players show with a muted name color and greyed-out hero portrait so you can still see the full team composition.

Connection Troubleshooting

In-Game Notification: A notification appears if the app is having trouble receiving game data, with a suggestion to restart.
Players Window: The "Waiting for match to start" message now changes to "Having trouble connecting" with troubleshooting steps when connection issues are detected.
Getting Started Checklist: If the "Play your first match" step stays pending for 10 minutes, a hint appears suggesting restart steps.

Support Ticket Improvements

On Hold Status: Tickets can now be put "On Hold" by both users and staff for issues that don't need immediate attention.
Reply With Status: When replying to a ticket, you can now choose what status to set (e.g., "On Hold", "Resolved") instead of the status being set automatically.

Per-Game Scoreboard Hotkey

Independent Hotkeys: The scoreboard hide hotkey is now split into separate Overwatch and Marvel Rivals bindings, so you can rebind them independently. Settings only shows the hotkey for your currently selected game.

New Team Colors

8 New Marvel Rivals Colors: Purple, Blue-Purple, Blue, Blue-Green, Green, Yellow-Green, Yellow, and Orange-Yellow are now available as team color options.

Improvements

Players Window Timing

Shows During Preparation: The players window now appears during hero select and preparation phases instead of waiting until the round starts.

Season Stats

Instant Refresh: The season widget now updates immediately after a match completes instead of waiting up to 5 minutes.

Bug Fixes

Fixed competitive matches being silently lost when a teammate abandons and the game never reports an outcome — these are now properly saved as defeats
Fixed subscription pricing showing as $0.00 for tester plan subscribers
Fixed the subscribe window showing a blank screen during checkout for users with Discord linked
Fixed the "Current Session" card persisting indefinitely the next day instead of clearing after 3 hours
Fixed hero portraits overflowing their containers and covering stats below in the players window and profile cards
Fixed windows opened near the top-left corner of a monitor having their toolbar placed off-screen
Fixed the "Remove Ads" panel overlapping high-impact ad creatives, and ads being clipped at the smallest launcher size
Fixed 8 new Marvel Rivals team colors having no effect when selected
Added support for new Marvel Rivals hero: Elsa Bloodstone